Building parts inventory on shelves and a global distribution network will always remain one of IBA's Key Priorities.
Spare parts are located closer to your system, with inventory in the three continents : America, Asia and Europe. This Structure allows "3 times zone" immediate handling of your request.
At IBA, we know how it is important to have critical parts close to the equipment. In this way, we have developed a list of spare parts (mainly consumable parts but also some critical parts) we recommend you to have on site.
INTERESTED in getting your RSPL, please contact us at customer_support@iba- group.com
Choosing IBA recommended tools will make you save time by having them "at hand".
spare part list
If you want to return any products at IBA, please use our procedure as described in the following documents:
Return Procedures - IBA Return Material Autorization
IBA Customer Services received the third prize of this award. The aim of this award is to highlight Belgian companies in the logistics business. Two years ago, IBA started a partnership with SKF Logistics Services in order to ensure worldwide distribution. Thanks to this partnership, IBA parts are more available and can be dispatched faster. In fact, via this outsourcing of the stock and the worldwide distribution of spare parts, IBA can provide clients with greater flexibility.
ANSTO Team
Australian Nuclear Science
and Technology Organisation
Menai, Australia
CycloneR 30 since 1990
"Dear friends at IBA, I would like to thank all personnel involved for their input in returning our RF system to an operational state. The information provided and the fast response (including a new LLRF rack) were exceptional. Thank you again. Keep up the great work!"
* Service Level Agreement
* Recommended Spare Parts List
* Training
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